Welcome to the eVA Billing and
Payment Portal, your source for information about eVA fees,
invoices, payment options, reconciliation reports, and more.
eVA Refund
Policy ( Updated 12/03/2009)
Vendor credit balances that are
reflected on eVA fee invoices are refundable
upon validation of the credit balance by eVA Billing Customer
Care.
To request refund of a credit balance, the vendor must contact
eVA Billing
Customer Care at 866-289-7367, Option 2.
Generally, refund requests are processed within
14 days after receipt of request.
