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Browser Settings
 eVA Home

 Browser Settings for     

 IE 5.5 / IE 6 / IE 5.23 for Mac

WARNING:

If you are having a problem using eVA, you may need to change one or more of your browser settings. 

  • Note that your IT department might automatically reset your browser settings back to a certain standard. 
     

  • Changing your browser settings may make your computer behave differently on other websites.

For example, Clearing Saved Passwords or removing AutoComplete means the system will no longer fill in your user name and password for you.

 
 
TYPE OF SETTING

     STEP BY STEP INSTRUCTIONS
Open the
'Internet Options' screen		 On the menu bar

-  click on "Tools"

-  then click on "Internet Options"
Stored Browser Pages On the "General" tab

-  Under temporary Internet files click on the "Settings" button

-  make sure that "Every Visit to the Page" is selected

-  click "OK" to save
Security Level

On the  Security tab

- click on "Internet" icon in the Web content zone section

- click on "Custom Level" button

- in 'Reset Customer Settings' section, select 'Medium'

- Click Reset

- Click "OK"

- next, click on "Restricted Sites" in the Web content zone section

- click on "Sites" button

- review any entries in the "Web sites" box

- if eVA is listed then click on the eVA entry & click the "Remove" button

- click the "Close" button

- click "OK" to save
 
Cookie Handling

On the  Privacy tab

- click on the "Advanced" button

- Put a Check beside "Override Cookie Handling"

- Put a Check beside "Always allow session cookies"
Pop-ups

On the  Privacy tab

- Under Pop-up Blocker
- Remove the check in the box for Block pop-ups
AutoComplete and Saved Passwords

On the  Content tab 

- Under Personal Information

- Click on the "AutoComplete" button 

- Remove check from "User names and passwords on forms"

- Remove check from "Prompt me to save passwords"

- Under Clear AutoComplete history  click "Clear Passwords" button
Advanced Security

On the Advanced tab

- Scroll down to the security section

- Make sure "Do not save encrypted pages to disk"
  is not checked.
SAVE CHANGES Click "OK"
Close the Browser Launch Internet Explorer (do not open a new tab or new window)

OTHER INFORMATION
AOL It is okay to use AOL to connect to the Internet, but the AOL browser will not work with eVA.

The solution is to stay connected through AOL, but to close the AOL browser and go to the Start button and Launch Internet Explorer.

Google
Toolbar –Pop-ups

 If you use Google Toolbar:

To use eVA, you must allow Pop-ups. If you allow Pop-ups with your Internet Browser Setting, this does not turn off the Pop-up Blocker on the Google Toolbar.

To disable the Google Pop-up blocker

If your Toolbar has a wrench icon, follow these steps:
Click the wrench icon on your Google Toolbar.

1.    Click the Tools tab in the 'Toolbar Options' window.

2.    Deselect the 'Pop-up blocker' checkbox.

3.    Click the Save button.

Remember, Google Pop-ups must be allowed each time you launch
your browser while using eVA.